I recently ordered a product from Swiggy Instamart, but upon delivery, I found that the item was damaged. I immediately tried reaching out for assistance, but I have not received any helpful resolution from swiggy support team.

Name of Complainant	Upasna Sankar
Date of Complaint	March 26, 2025
Name(s) of companies complained against	SWIGGY
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Text of Complaint by Upasna Sankar:

I purchased a Mortein Mosquito Racquet from Swiggy Instamart yesterday. However, upon receiving and testing the product, I found it to be defective. When I press the button, it automatically starts making a sound, indicating a malfunction.

I immediately contacted customer support regarding this issue, but instead of resolving it, I was asked to send an email. Despite sending the email, I have not received any response or resolution.

Order id- #201801373858044

Image Uploaded by Upasna Sankar:

Submit Your Complaint

Consumer Complaints Court

We Are A Non-Profit NGO Committed To Providing Justice To Consumers

I recently ordered a product from Swiggy Instamart, but upon delivery, I found that the item was damaged. I immediately tried reaching out for assistance, but I have not received any helpful resolution from swiggy support team.

Leave a Reply Cancel reply