I received the missing product and they are not accepting my return

Name of Complainant Somain Das
Date of ComplaintAugust 27, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Somain Das:

I ordered 2 combo products, total of 8 products in that product.But I received only 2 products of the same color. I am returning for this reason. But they don’t believe that only 2 products have arrived, cutting off my call from customer care with various excuses. And when I call the customer care, they are saying very bad things to me, they are not helping me Please help me.

Image Uploaded by Somain Das:

One thought on “I received the missing product and they are not accepting my return

  1. Dear Somain, we sincerely apologize for the inconvenience caused. As we have mentioned in our email regarding your concern about the missing quantity for order ID: ***5849, we have diligently investigated the matter. Based on our verification, your order was delivered without any issues. Ticket ID: 693074388854. We are unable to process your missing quantity claim request at this time.

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