I have yet not received My product and no Payment Receipt as well

Name of Complainant ADYA CHAKRABORTY
Date of ComplaintMay 27, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by ADYA CHAKRABORTY:

I have bought the product on 19-05-2019 online RED CRATE Mini Ac ( 2) from DIVA DEAL @ Rs.2998.50 through online banking , soon after I purchase I got a message I’m going to get the product within 7 days , but I didn’t get any receipt for the same neither they have delivered the product , the are not responsive on mail and contact number

I have attached my bank statement  for the better understanding

 

DETAILED STATEMENT

 

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Account Number                         101201511178(INR) – ADYA CHAKRABORTY

Transaction Date from                19/05/2019                to                21/05/2019 Transaction Period                Last 1 Month

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Amount from                                 NA                            to                            NA

Cheque number from      NA      to      NA Transaction remarks      NA

Transaction type                           All

Transactions List – ADYA CHAKRABORTY – 101201511178

 

 

               
S No. Value Date Transaction Date Cheque Number Transaction Remarks Withdrawal Amount

(INR )

Deposit Amount

(INR )

Balance (INR )
               

 

1 19/05/2019 20/05/2019 BIL/ONL/001711528577/One97

Comm/201905190469654

2998.5 0.0 9815.0

 

               
 

2

19/05/2019 20/05/2019 VPS/LEMON

/201905191508/913909958663/MUMB AI

2478.0 0.0 7337.0
               

 

 

3

21/05/2019 21/05/2019 VPS/AMAZON SELL/201905211124/914105043548/T

HANE

1249.0 0.0 6088.0

 

 

 

 

 

Legends Used in Account Statement

 

  1. INFT – Internal Fund Transfer (Within ICICI Bank)
  2. BPAY – Bill payment
  3. BBPS – Bharat Bill Payment Service
  4. NEFT – National Electronics Funds Transfer System (Other Bank Fund transfer)
  5. RCHG – Recharge
  6. ONL – Online Shopping transaction (Payment done on third party website)
  7. SMO – Smart Money order
  8. DTAX – Direct Tax
  9. IDTX – Indirect Tax
  10. PAVC – Pay any Visa credit card
  11. PAC – Personal Accident cover
  12. LNPY – Linked loan payment
  13. CCWD – Cardless Cash Withdrawal
  14. PAYC – Pay to Contact
  15. IMPS – Immediate Payment Service
  16. VAT / MAT / NFS – Cash withdrawal at other bank ATM
  17. INF – Internet fund transfer in linked accounts
  18. EBA – Transaction on ICICI Direct
  19. BIL – Internet Bill payment or funds transfer to Third party
  20. VPS / IPS – Debit card transaction
  21. TOP – Mobile recharge
  22. BCTT – Banking Cash Transaction Tax
  23. UCCBRN CMS – Upcountry cheque collection
  24. LCCBRN CMS – Local cheque collection
  25. N chg – NEFT Charges
  26. MMT – Mobile Money Transfer (Insta FT – IMPS)
  27. T Chg – Travel Charges

Image Uploaded by ADYA CHAKRABORTY:

I have yet not received My product and no Payment Receipt as well

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