I have recharged my phone using Airtel thanks app payment is done using phonepe upi for 558 Indian rupees and I have not get the recharge and I have not get the refund.

Name of Complainant Georgie Philip
Date of ComplaintAugust 10, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Georgie Philip:

I have contacted the bank and upi merchant (phone pe) the both are saying funds are transfered to Airtel and they should give you the refund. I have contacted Airtel several times and they are not giving any solution it just a matter of 558 Indian rupees but it is very much important money for me during these pandemic situation which our country is facing I was to pay my emi using that money. Which I get borrow from other person. These payment was done in July 16 2020 @3:24 am

TransactionAmount– ₹558.00, Transaction Id-CFB243970, Transaction Description-UPIOUT/019808371655/airtelin.rzp@axisbank/BhartiA, Account-XXXXXXXXXX5549-Date – 16 Jul 2020

Image Uploaded by Georgie Philip:

I have recharged my phone using Airtel thanks app payment is done using phonepe upi for 558 Indian rupees and I have not get the recharge and I have not get the refund.

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