I have ordered a samsung double door refrigerator 415 litres and received a damages product

Name of Complainant Yeswanth
Date of ComplaintApril 28, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Yeswanth:

I have ordered a samsung double door 415 litres refrigerator through flipkart on April 5th and it should be delivered on 12th but received on April 17th and the door was damaged. In this regard I have asked for replacement and they are not accepting my replacement requests and telling that the technician visit is compulsory and it should be completed and he should verify..

Even the tech guys came and told that they have sent the required report but still they haven’t processed my request

When I get in touch with the customer care, they keep on telling me to wait for no reason and they r telling me same stories that seller has to approve and tech visit is a must

Image Uploaded by Yeswanth:

I have ordered a samsung double door refrigerator 415 litres and received a damages product

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