I have order something from instagram account and they send used and different product

Name of Complainant	Shubham Rai
Date of Complaint	May 11, 2024
Name(s) of companies complained against	Shoper bliss
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Text of Complaint by Shubham Rai:

I have order cargo from instagram and they send some other used product now i am not able to return it

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