i have charged wrongly for unnecessary sevice pack by vodafone

Name of Complainant Abhijeet Dholpuria
Date of ComplaintJanuary 17, 2020
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhijeet Dholpuria:

i have recharged my sim with 1oo rupees. Firstly, on 5/1/2020 they charged me 21 rupee from my account for ENGLISH SIKHO WEEKLY pack. Then they charged me 49 rupees on 11/1/2020 for Vodafone health service. After that they continuously deducted my balance unless it become zero followed by ‘english sikho weekly pack’ on 12/1/2020, ‘sachin MB pack’ on 12/1/2020. After all these deduction I recharged my sim on 17/1/2020 and they start deduction money from my account. They deducted 3 rupees from my account on 17/1/2020. I called customer care 3 times for asking about invalid deduction, they declined to refund my money and assured me not to happen this again in future. But after 6 mins, I talked to customer care , they again deduct 15 rupees from my  account. And still they decline to refund money for wrong deduction.

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i have charged wrongly for unnecessary sevice pack by vodafone

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