| Name of Complainant | |
| Date of Complaint | March 27, 2019 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I called paytm since January for de-link my KYC documents ( Aadhaar+ PAN card ) .I called every day in customer care and they hold my call for 1hours+ and didn’t resolve my problems in 3 month. Sometimes they said that my kyc documents has been delinked and sometimes they said the kyc is not delinked. i have call recording of paytm customer service agent . they do not resolve issue on spot call but every agent said that our concern team will call you in 4 hours but no call received by my side.
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