Name of Complainant	Manjusha Gaikwad
Date of Complaint	December 27, 2021
Name(s) of companies complained against	Oyo
Category of complaint	Hotels & Restaurants
Permanent link of complaint	Right click to copy link
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I booked hotel online by OYO by name kiran sugandhe my husband on 13th nov 2021 and make payment for 2 rooms in advance but when visited hotel they inform no room available n they r not returning money.I paid full charges for 1 room Rs.1413/- and for 2nd room half charges Rs 486 i paid.for booking of 14th Nov 2021 But when we reached hotel they shown board ,”OYO BOOKINS NOT ACCEPTED” and there is no rooms.they send 2 sms 1-Hello Kiransugandhe,
Your stay at OYO 6554 Hotel Ashirwad has been updated.
Check-in: 2021-11-13, 12:00 PM onwards
Check-out: 2021-11-14 till 11:00 AM
Number of rooms: 1 Classic (2X)
Number of guests: 1
Address: Alto Porvorim, Goa , Goa
Map link: http://bit.ly/2CNxQ6s
Reception: 08390220835
For assistance, please visit our Help section by clicking at https://oyo.ac/Ro4fc0z
-OYO
2-Hello Kiransugandhe,
Your stay at OYO 6554 Hotel Ashirwad has been updated.
Check-in: 2021-11-13, 12:00 PM onwards
Check-out: 2021-11-14 till 11:00 AM
Number of rooms: 1 Classic (2X)
Number of guests: 1
Address: Alto Porvorim, Goa , Goa
Map link: http://bit.ly/2CNxQ6s
Reception: +911246236702
For assistance, please visit our Help section by clicking at https://oyo.ac/Y40fiBI
-OYO
I want my money refund

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