| Name of Complainant | |
| Date of Complaint | December 8, 2023 |
| Name(s) of companies complained against | BPCL |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I booked hotel mandakini plaza in kanpur from 5th to 8th november. While booking the hotel i entered get details as i required a gst invoice and wrote that in special requests too. But during checkout i was provided gst invoice of ₹7179/- while i paid ₹9257/- during booking on make my trip . While calling the customer care of make my trip they told me that hotel is not gst insured so you will get 2000/- rupees less bill while it was never mentioned when i was booking the hotel. They are clearly stealing gst money by providing bill of less amount than the amount being paid.
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