Got Different product but not responding and taking the product back

Name of Complainant Saniya
Date of ComplaintOctober 22, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Saniya:

I ordered the product and got different product from what I ordered but when I applied for return they are not taking it back meesho approves it but delivery person is rejecting it by saying it’s not the same product as you ordered it’s happening from last 5-7times now even the re-initiate option is also finished what should I do

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