Name of Complainant	Dipanjan Das
Date of Complaint	April 26, 2020
Name(s) of companies complained against	Go zefo
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Hi team, I placed an order on Go Zefo on 4 April by mistake, requested cancellation. The order was cancelled same day. The refund is still not initiated.

It’s been 22 data for a simple refund. RS 8099 is stuck with Zefo and I am not at all ok with that.

One email thread is going on with customer service team and there have been 12-13 mails in the thread with no resolution.

Everytime I was asked to wait and they are checking with internal team and bullshit canned empathy statements.

I am completely frustrated with this horrible customer service of Go Zefo

Regards,

Dipanjan Das

Image Uploaded by Dipanjan Das: