Getting a wrong Product despite of cancelling the order for the product I ordered

Name of Complainant Pranitha Veeramachineni
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pranitha Veeramachineni:

On the dates between 19-21st Jan 2021 I was trying to place an order in MaitriSaree website. After placing the order there was no conformation ,so I decided not to order it anymore and chose another website . After a day I received a call from them about the order and I denied saying I don’t want to order it anymore. But on 25th Jan 2021 I received an COD thinking it was something else I paid and took it but it turned out to be from MaitiriSaree and a product I did not want to have . If it was a product I ordered it would have been ok but I received a product that was never placed . The invoice had the product I intend to have but it was not there. Since then none of the details in the website are working I tried contacting them it says switch off , mailing them it says wrong mail id.

Image Uploaded by Pranitha Veeramachineni:

Getting a wrong Product despite of cancelling the order for the product I ordered

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