| Name of Complainant | |
| Date of Complaint | May 14, 2021 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have an issue with quality of an order (Order ID 1036446074) I placed with a Restaurant via Swiggy on Sunday 9th May. One of the items which costs Rs.27 per piece (I ordered 5 no )was not fresh food and was of sub quality after multiple reheating. In the past, I had complained about same item to Swiggy and they promised me to take care in future but they didn’t. Now they say they can only give a refund of Rs.42 . I can’t understand how an item which costs (27×5=135+tax) can be refunded by Swiggy to a customer for Rs.42 and they say they can’t do much further on this.
Thus means they have no value for customer complaint or their money. Please take necessary action.
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