Full amount penalty charged by Zomato

Name of Complainant Shikha Shinde
Date of ComplaintJuly 8, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Shikha Shinde:

I have placed an order through Zomato. Because of some reasons I had to cancel the order. Before cancelling they didn’t indicate that I will be charged penalty. Then they charge the full amount as a penalty.

below is the photo of my order id

Image Uploaded by Shikha Shinde:

Full amount penalty charged by Zomato

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