Name of Complainant	Sambhu Parida
Date of Complaint	May 7, 2020
Name(s) of companies complained against	Kent.co.in
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

As suggested by one of the Kent sales person (Mohit saxena) I’ve paid 15000 INR for Kent grand+ on a razorpay link received from e.orders@kent.co.in. As per our discussion over call invoice was supposed to be generated within 4 hours of successful transaction. But it didn’t happen & now Mohit saxena is having a complete different statement. As per him invoice will be generated on same day when product dispatched. Since lockdown is ongoing, nothing can be done . He eventually cheated me. As per Kent cancellation & refund policy , I should get a refund by sharing transaction details & cancellation reason on id onlinesales@kent.co.in. I’ve sent couple of mails but no one responded.so I need to file a case against Mohit saxena for his fraudulent transactions & on Kent for not following cancellation & refund policy available in their official website.

Sambhu parida

8017990552

Image Uploaded by Sambhu Parida: