fraud website

Name of Complainant robin sharma
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by robin sharma:

worst worst service.

i have ordered a one Sky Blue Foil Work Net Party lehnga in your website www.vastraqueen.com but i have not received a good quality of product and the embroidery is also not good.
So i have returned this order in next day.
And , the product received is received in the warehouse as on date 7 april, 2020
as per your policy , the amount was not refunded to me , so i have selected the another product and also pay the extra rs. 800 , but no one respond to me .
i have tired so many times to contact with us in his customer care number and also done messages in your given what’s app number but no one responded to me.
Order date – 17 march, 2021
Order no. 136465
payment method – razorpay (credit card)
please resolve this case as soon as possible

Image Uploaded by robin sharma:

fraud website

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