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FRAUD – ORDER NOT DELIVERED BUT SHOWING DELIVERED IN MEESHO APP

Name of Complainant Sonali Rathore
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sonali Rathore:

Dear Sir/Madam,

I Sonali Rathore, am writing to bring to your attention a fraudulent delivery practice by Meesho, an online e-commerce platform. I had placed two orders on their platform, Order ID 701978161240 of order value 505 and Order ID 418178994521 of order value 265, on April 16, 2023. The delivery date was showing as April 20, 2023, in the Meesho app. However, I did not receive either of the products.

I had mistakenly provided an incorrect contact number, and when I raised a complaint with Meesho’s customer support team requesting them to change the contact number, they informed me that the order could not be modified after it had been shipped. I also contacted the person whose number was mistakenly provided, and they confirmed that they did not receive an OTP or the product.

I have raised a complaint with Meesho, and my complaint ID is 682320009954. However, despite multiple complaints, I have not received any resolution or a refund for the products.

I am extremely frustrated with the lack of action taken by Meesho to rectify this issue, and I am writing to request that you take action against Meesho. I kindly request that you ask them to refund my amount without any further delay. I have waited for almost ten days, and I am no longer in a position to wait.

I hope for a quick resolution to this matter.

Thank you for your attention to this matter.

Sincerely,

Sonali Rathore

Image Uploaded by Sonali Rathore:

FRAUD – ORDER NOT DELIVERED BUT SHOWING DELIVERED IN MEESHO APP

One thought on “FRAUD – ORDER NOT DELIVERED BUT SHOWING DELIVERED IN MEESHO APP

  1. Hello Sonali, we apologize for the inconvenience caused. We had already escalated the issue to our team and the update has been shared via email under the ticket number 682050505334 and 682320009954. We request you to check the resolution in the same ticket.

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