Fraud charges regarding games portal

Name of Complainant Rajdeep Paul
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajdeep Paul:

I haven’t activated any games portal in my phone and vodafone is deducting from my balance for many months.

Below are the messages:

“Hello!
Thank you for choosing to access VIDEO,
You have been charged Rs. 15
Your balance is Rs. 69.28” on 17 april 2021

“Hello !
Thank you for choosing to access ppu_game,
You have been charged Rs. 10
Your balance is Rs. 11.28” on 22 april 2021

“Hello !
Thank you for choosing to access VDEO Memories Of Biking,
You have been charged Rs. 7
Your balance is Rs. 4.28” on 5 may 2021

“Hello !
Thank you for choosing to access Telsync Games,
You have been charged Rs. 10
Your balance is Rs. 45.78″ on 19 july 2021

” Hello!
Thank you for choosing to access Games and Videos,
You have been charged Rs. 7
Your balance is Rs. 22.78″ on 4 august 2021

” Hello!
Thank you for choosing to access Games and Videos,
You have been charged Rs. 7
Your balance is Rs. 15.78″ on 14 august 2021

” Hello!
Thank you for choosing to access Bcafe Portal,
You have been charged Rs. 15
Your balance is Rs. 82.53″ on 24 august 2021

” Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 21.28″ on 6 October 2021

Please make vodafone stop deducting from my balance and return all the balance to me, they have deducted from my balance.

Image Uploaded by Rajdeep Paul:

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