Fraud by Amazon delivery and seller to hold customer Money

Name of Complainant Paresh Patil
Date of ComplaintMarch 26, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Paresh Patil:

Amazon delivery and seller are committing new fraud of taking money from customer when they sell products with exchange and then not attempting delivery and cancelling product this way they can hold customer Money for 10 days
I have purchased mobile product under exchange scheme and product was promised to be delivered yesterday which not the case even when I reached customer service 3 times and called agents 4 times and then at 10:30 pm without verification/attempting delivery my product was cancelled

Image Uploaded by Paresh Patil:

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