| Name of Complainant | |
| Date of Complaint | September 18, 2021 |
| Name(s) of companies complained against | Agoda |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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I made a booking through agoda website which was of Rs 3064.00 on 11september2021 i made the payment through the paytm payment bank gateway further i received a message regarding the amount being dedeucted from my acc and the merchant name was ‘Retail Domestic PT Mumbai’
when i checked my booking i saw there was no booking in my name and further on calling agoda team 5 times they say we didn’t get the money and we are not responsible for it forwhich it was agoda app only which directed me to the payment gateway page
