Name of Complainant	Kishan Goenka
Date of Complaint	November 25, 2018
Name(s) of companies complained against	Vodafone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I received this text message from Vodafone “Pack validity for vodafone no ********** will expire on 20-Nov-18 & outgoing services will stop. Recharge with RC35 or more for continued services.”. I talked to vodafone customer care regarding this message. She told me that your outgoing service will be stop on 20 Nov2018 so you need to recharge minimum 35 for validity only and if you do not recharge then your Incoming service will also stop after 15 days. She also told me that you have to recharge after 28 days for validity if you done the recharge  with 35Rs. I asked to her that will I have to recharge time to time only for validity, She replied Yes you have to recharge time to time for validity only. When I purchased the Sim Card that time they gave me life time validity. They are cheating customers, just for monthly recharge.

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