| Name of Complainant | |
| Date of Complaint | August 24, 2023 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered few items on swiggy and it was showing 9 minutes that was the reason to choose. I kept tracking and it changed to 20 minutes. I contacted customer service and asked them to cancel my order as it was delivering very late. Customer support associate didn’t reply and was not replying and asked me to stay connected and kept me wait for 20 minutes. Then said it will deliver in 5 minutes. I asked him to cancel he refused.
And I was misbehaved on chat.
