Food was spilled but swiggy denied to make the refund

Name of Complainant Anjan Kumar Patel
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Anjan Kumar Patel:

I have order roasted chicken salad from subway.
My registered number : 9877122328
Order number: #145287354015
Date: 3rd sept 2022
time around 7.05 pm

When package is delivered, food was spilled completely and not edible.
Also soon was missing.
I contacted customer care immediately with necessary images and ask for full refund of Rs 311.

They were offering a coupon code of Rs 62 and denied for any refund.
Hence I am filing complain to get full refund.

Image Uploaded by Anjan Kumar Patel:

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