| Name of Complainant | |
| Date of Complaint | November 20, 2021 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I order Mushroom Manchurian using swiggy app in the restaurant HYDERABADI BIRIYANI,
117/4, Surya Lilly Arcade Complex,
Colony Hospital Stop, Vijaya Thottam,
Komarapalayam – 638183,
Namakkal District.
My order ID was 119871824260 which contains 2 items are
1. Mushroom Manchurian x 1 – ₹ 110.00 /-,
2. Veg Nuggets x 1 – ₹ 90.00 /-,
Delivery Partner Fee – ₹ 9.00 /-,
Total – ₹ 209.00 /-.
When I open the pack Veg Nuggets it was ok and taste also not bad. But when i open the Mushroom Manchurian Pack it was very blacky and nasty smell.
The chef kept Mushroom in oil for long time and it get black. He can able to notice that it was over fried blacky. But he prepared Manchurian with that same over fried blacky Mushroom.
The packing section can able to notice that blacky Manchurian. But they also packed that food.
I have ordered it for 3:13 pm, 13-09-2021, and swiggy partner deliver it at 3:50 pm on same day. The nearly take 45 minutes of time to prepare food and deliver it. For preparation of food restaurant take nearly 35 to 40 min. They had a enough time to prepare a quality food. But the restaurant packed me a Blacky nasty smell food. I was so hungry, ordered food and waiting for it long time. When i open this pack i cant able to eat this Food. But due to hunger i eat onions and capsicum after that i throughout that blacky Mushroom Manchurian.
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