| Name of Complainant | |
| Date of Complaint | May 24, 2023 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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i have ordered via zomato for dominos pizza by 10.40 pm and completed my payment for Rs.437
and the status was like will be delivered in a 10 minutes and the food is getting ready.
when i checked the status after 10 mins the status remains same and even after 20 mins the sattus is same.
i checked again after 35 mins the status remains same.at last after 1.hour i frustrated and trie dto call the dominos number but switched off and even tried the chat option for zomato but no progress.
By 12.00am i got a missed call and i called back the delivery person asking for my address to deliver.
and at the time myself and my family members almost gone to sleep after waiting for 1 hour and 30 mins of time left with a hungry sleep.
still now i didnt got any call back or response from zomato or dominos , and food is not delivered but its mentioned as delivered in app. and i have got no refund still now.
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