Order with Flyrobe MBR184306
flyrobe refusing to return a refund for product not delivered

My name is Timothee HUSSON. On the 14th of February 2020 I placed an order with Flyrobe for 5 garments to be delivered on the 20th of Feb 2020 and paid for them by card for a total of INR 25595. Out of these 5 garments 3 were cancelled by Flyrobe, according to their terms and conditions I was supposed to receive a refund for INR 13597 within 15 days. I never received this refund to date, despite many promises via emails, calls, whatsapps, etc of refund from them since then! They blamed it on tech issue, on a restructuring within the company, on a delivery issue, transfer issue, but the refund was never processed.

Two garments were delivered and they were supposed to be picked up on the 23/02/2020, but they never were. Those two garments are still with me. On one of these garments, there was a deposit of INR 3000 which also needs to be refunded.

Flyrobe is a Fraud company (even their website and customer care doesn’t work) please don’t rent from there you will never get your money back, if you have doubts about my comment just check the Facebook group Fraud flyrobe. Officially there are over 2000 (from their own words in email) customers waiting for refunds, or waiting for their clothes back! This experience ruined my wedding.

you will find attached the necessary proof and I can share the full copy of the email exchanges, whatsapp chats, and phone call records if necessary.