Flipkart product warranty terms

Name of Complainant Preetha
Date of ComplaintNovember 5, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Preetha:

I purchased Fresh up Quilted 3 zone pocket spring matress for Rs. 7937. The product description showed 8 Yeats warranty but I didn’t get the warranty card.
Flipkart customer support told that invoice date is sufficient to claim warranty.
There is no mention about warranty in invoice.
We find it’s cheating from the seller, marketing warranty and not giving the documents.

Image Uploaded by Preetha:

Flipkart product warranty terms

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