Name of Complainant	Aswathy
Date of Complaint	February 8, 2024
Name(s) of companies complained against	Flipkart
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I hope this email finds you well. I am writing to bring to your attention an ongoing issue I am facing with the Paylater section in my account.

I have already had conversations with Customer Support Executives from both Flipkart and IDFC, and both have assured me that my account is active and that no other problems exist. However, despite their assurances, I am still unable to see anything in the Paylater section of my account.

Attached to this email, you will find a screenshot illustrating the problem I am experiencing.

I kindly request that you look into this matter at your earliest convenience and take the necessary steps to resolve it. It is imperative for me to have access to the Paylater section for my transactions and financial planning.

Your prompt attention to this issue would be greatly appreciated. Please do not hesitate to contact me if any further information is required from my end.

Thank you for your understanding and assistance in resolving this matter.

Warm regards,

Aswathy

Image Uploaded by Aswathy: