Flipkart not refunding my money

Name of Complainant abhimanyu singh
Date of ComplaintJanuary 17, 2017
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by abhimanyu singh:

I have a rather serious complain to make on account of flipkart inefficiency and tardiness. Its so happened that I returned two products with order id : OD107889228520108001
and OD107889228520108002 .
I had made a payment via ATM Debit card from State Bank of Bikaner and Jaipur. Now, I expected the payment to be refunded . I had spoken to the customer care and they assured me the same. But when I check my flipkart account it shows the money was refunded on 24/12/2016 and 26/12/2016 for both orders. This is not true because the money has not been credited to my bank account. I have checked the bank statements repeatedly and no such money has been credited.
Also i went to my bank many times to clarify and they also told the same.

Also i went to bank grievance department to clarify and they also told me the same.
While i have gone through all the tricks sent by flipkart. Now tell me the next steps so i can get back my hard earned money.

Below are the details of two orders:

Order Id : OD107889228520108001

Reference number : 30001063606353105098557

Amount to be received : 314/-

Order Id : OD107889228520108002

Reference number : 30001063626353105098553

Amount to be received : 9899/-

Also I have attached my bank statement for your reference from 1/12/2016 to 12/01/2017.(PFA)

Image Uploaded by abhimanyu singh:

Flipkart not refunding my money

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