Name of Complainant | |
Date of Complaint | October 23, 2018 |
Name(s) of companies complained against | Flipkart |
Category of complaint | E-Com & Retail |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I ordered Redmi 6 mobile from flipkart. There are 2 issue(Battery, Sound). I requested for replacement 2 times but both the times technician visited my mobile & I was not satisfied with his battery checking criteria.
His battery checking criteria was: He created 15 min. video from my mobile & in this 15 min. video, my mobile should discharge 15 %. But my mobile was discharged 12%. So he rejected my replacement request.
For mobile sound : He told that it is company internal defect.
Everyday I am trying to replacement request & I am not getting proper solution from Flipkart.
Now they are just waiting to over the return product. my return period will over on 25th October.
Kindly help ASAP.
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