Flipkart imposed return fee by delivering the wrong size product

Name of Complainant Gayathri S Bhat
Date of ComplaintMarch 7, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Gayathri S Bhat:

i have ordered baby dress in flipkart with 6-9 months size which does not fit.
So we raised a return request to pick up the order and refund the amount but they have charged Rs 50 as a return fee. I have enquired the same with the customer support they said its from the seller side and we cannot help on this.As a customer we order the item as per our wish and need but received the item as not expected. charging 50Rs for return fee is not liable without our mistakes.
kindly go through this and resolve our issue as soon as possible.

Thanks

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Flipkart imposed return fee by delivering the wrong size product

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