| Name of Complainant | |
| Date of Complaint | December 11, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I placed an order on Flipkart for a speaker and a replacement product scheduled for the same day. However, the replacement order faced a 20-day delay. When I declined the delayed replacement product and accepted the speaker, the delivery person refused to hand it over. Moreover, the delivery person used abusive language and threatened to withhold the delivery. This behavior is unacceptable and violates customer service standards. I intend to file a formal complaint with Flipkart regarding this incident.
Image Uploaded by Biplab Kumar Jena: