| Name of Complainant | |
| Date of Complaint | October 6, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a mobile Motorola mobile phone on October 2, 2023. I received the mobile on October 3, 2023. To my shock i found that the mobile is carrier locked. I can only use jio sim, which was never mentioned in the product details page or specification. When i contacted the customer care, I was told that this is not an issue eligible for replacement or refund. And advised me to contact Motorola service centre. After continuous follow ups, i was able to raise the complaint. But no resolution as of now yet.
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