Flipkart Account Blocked on False allegations

Name of Complainant Ankit Shaw
Date of ComplaintSeptember 10, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankit Shaw:

Flipkart has blocked my account on false allegations stating that I have a trend to cancel orders and the items I had purchased are usually not intended for personal use. They have mentioned an order id (OD116256400920025000) in the details. But the order was never canceled and was delivered and I have delivery confirmation message.. And also on recent call with their customer support they confirmed the order was delivered and there is some misunderstanding but they won’t unblock my account (I have the recorded conversation). Moreover my account had a gift card added worth Rs. 2000, which they said won’t return as my account is blocked.

Image Uploaded by Ankit Shaw:

Flipkart Account Blocked on False allegations

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