Fire boltt smart watch replacement

Name of Complainant Ashwini Gopal
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashwini Gopal:

My name is Ashwini Gopal.I have ordered One Fire Boltt 360 SPO2( for my son) on 01.07.2021 through Amazon and the product was delivered on 05.07.2021. While receiving the product was in working condition.But after one month of use it stopped working, and is neither getting charged nor getting ON.I have registered for warranty in Fire Boltt Site.
I have logged a complaint by sending mail to infocare@boltt.com on 20 th August. After so many mails I got reply back the product will be replaced aftr checking the defective product, and the product was picked from my me on 14 September through Bluedart arranged by Fireboltt, also I was told that it may again take aroung 10
to 15 days for the replacement .Its being now more than 15 days, still no response from Fireboltt team.I contacted the Fire Boltt customer service through phone and they replied it will soon be replaced and no replacement have been done till now. I humbly request you to consider my complaint and take initiative. ?

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54 thoughts on “Fire boltt smart watch replacement

    1. Same thing happened with me they picked my fire boltt xplode 1500 speakers in September and now they are not reverting on my mails and they do not have any customer care number.

      1. The same incident took place with me also. they have picked up the defective watch but till now there is no response on it.

  1. Amazon se 4 November ko firebolt invisible watch mangwaya tha wa watch sahi Nahin work kar raha customer care mein phone laga Laga ki thak gaya koi sunvaee Nahin ho raha ghadi ekadam chal Nahin Rahi

  2. I purchase Fire Boltt Ninja BSW 007 from Flipcart.

    I downloaded Da fit app on my mobile and set all functions of the smartwatch.

    It worked for a few hours but after that, it is not showing any kind of display on the screen. Even after long-press, it is not showing any functions or display.

    They just send mails …it will be collected…… but no one has collected yet..
    Please help….

    1. Same problem with me also.. I even complained in consumer forum but no response. Don’t know what to do…

  3. Fire bolt smartwatch bohat hi kharab product hai or costumer care bhi rply nahi kar raha hai call laga kar thak gaya hu

    1. Fire bolt ka sabse ghatiya product hai koi lena mat same problem Mera v huwa hai 2 mahina kharida huwa nhi huwa or charge nhi le rha customer service ka koi response nhi esse achha noise ka product hai

  4. I purchase Fire Boltt Ninja BSW 007 from Flipcart.

    I downloaded Da fit app on my mobile and set all functions of the smartwatch.

    It worked for a few month but after that, it is not showing any kind of display on the screen. Even after long-press, it is not showing any functions or display. And I can’t charge

    They just send mails …it will be collected…… but no one has collected yet..
    Please help no any response form fire boltt no received any call please help

  5. Bolt Product bole ekdum bukwas product hai Filip kart and amazon ye company apne platform me kyu sell kar ke logo ko fasa rahi Filip kart and amazon bolt product ko sell karna band karna chahiye kyui bolt ka service center ekdam se bukwas hai kuch response milta nai bolt filipkart amazone inke uper counsumer court me case darg karna chahye.

  6. My name is Robert Philip.I have ordered One Fire Boltt BSW028 ( for my son) on 14.04.2022 through Amazon and the product was delivered on 16.04.2022. While receiving the product was not in working condition and is neither getting charged nor getting ON.I have registered for warranty in Fire Boltt Site.

  7. my name is sandeep gaur my cont no is 9643551013 .I have ordered One Fire Boltt BSW028 on 04.04.2022 through Amazon and the product was delivered on 06.04.2022. While receiving the product was not in touch working condition and is neither getting charged nor getting ON.I have registered for warranty in Fire Boltt Site

  8. Ive purchased fireboltt talk from https://fireboltt.com/ after some watch automatically shut down and after that not working even after long press key and charging as per discussion with some expert and Technician they also suggest this problem faced by many customers please dont buy any product of this brand
    and Brand Ambassador Virat Kohli and Vicky Kaushal are also fraud

  9. Don’t buy any product fire boltt smartwatchekadam jhaatu product hai is company ko to band kar dena chahie

  10. Sar ji maine Ek Mahina pahle Li thi abhi Ho charging Hona band ho gai hai cal se off hone ke bad Wapas on Hui Nahin Hai abhi Sar mein kya karun Wapas Mujhe service center bhejni hai

  11. Please don’t buy they are just making money by selling their third class product, Within a use of 10 days, smart watch ninja calling model, Auto touch, Screen fluctuate, battery drain, Auto vibrate.
    Sent a mail to their customer support they just mention some steps but due to auto touch it not easy to follow their steps,
    Still they did not reply over to mail.

    1. yes exactly

      the same issue was faced me also. below is the brief detail.

      I was used this product only 5 days post it was not powering on so I was raised concern, I am following the request since more than one month still my request is in same page not moving from there. I am trying to contact them but no luck I have raised multiple tickets for the same but no luck and not getting any response from the support team and unable to track status of tickets.
      Defective item was collected from me and not shipped the new device. Still I am waiting for their response.
      The item cost is 2500/- INR. How can I get this amount return or replacement of the item?

    2. yes exactly

      the same issue was faced me also. below is the brief detail.

      The item cost is 2500/- INR. How can I get this amount return or replacement of the item?

  12. Hi Boltt Team,

    I was used this product only 5 days post it was not powering on so I was raised concern, I am following the request since more than one month still my request is in same page not moving from there. I am trying to contact them but no luck I have raised multiple tickets for the same but no luck and not getting any response from the support team and unable to track status of tickets.
    Defective item was collected from me and not shipped the new device. Still I am waiting for their response.
    The item cost is 2500/- INR. How can I get this amount return or replacement of the item?

  13. Hi Boltt Team,

    I was used this product only 5 days post it was not powering on so I was raised concern, I am following the request since more than one month still my request is in same page not moving from there. I am trying to contact them but no luck I have raised multiple tickets for the same but no luck and not getting any response from the support team and unable to track status of tickets.
    Defective item was collected from me and not shipped the new device. Still I am waiting for their response.
    The item cost is 2500/- INR. How can I get this amount return or replacement of the item?

  14. Yesterday I want buy a fire bolt smartwatch, the smartwatch can’t power on . I want to return the product.. please sir looking my problem.

  15. Fire boltt smartwatch display not working issues problem but product replacement 6 months complete product not returned

  16. Hi Boltt Team,

    I was used this product only 5 days post it was faulty and and observed only 2hrs backup after full charge, I am following the request since more than one month still my request is in same page and not moving from there. I am trying to contact them but no luck I have raised multiple tickets for the same but no luck and not getting any response from the support team and unable to track status of tickets.
    Defective item was collected from me and not shipped the new device. Still I am waiting for their response.
    The item cost is 2500/- INR. How can I get this amount return or replacement of the item?

  17. Fairbolt smart watch is totally money wast
    Brand watch plz don’t buy this product-category
    This companies not confidence onn product how to long live

  18. Same issue with me they have not same model for replacement.

    Flipkart have more then models of watches of firebolt company.

    I am waiting from 45 day..

    I buy watch from flipkart.

  19. Same happened to me my reverse pickup is done but it’s about 3 months but I haven’t recived the replacement

  20. I am purchase fire boltt 360 pro model but service very bad my product inwarranty but 2 month ago my replacement product not provide regularly calling customer care but regularly excuse senior team talking but no calls for senior person kindly my product replacement and given my product support

  21. As I ordered firebollt smart watch which is Ultimate silver in color which was recive at my location on date 15 August 2023 and after 7-8 days battery backup problem start in smart watch ,which gives only 2-3 hour’s backup only after full 100% charge,after complaint to Fireboltt official web site company arrange pickup for watch bu courier on Date 28 August 2023 and courier person pickup parcle on Date 01 September 2023 and it delivered to boltt on date 6 September 2023 and replacement watch delivered at my location on date 19 September 2023 which was different in color, after more than 1 month I received replacement was different which I ordered so I mail to fire boltt team regarding this multiple time but he was not responding or not confirmed me before courier replacement black color watch,after multiple tries to call her support number (1888) he says at present silver watch not available so we send black color new watch, so I dinned to accept this watch because if I ordered silver color then why can I accept black, because i never use black color, so I request firebollt team to refund mu payment and pickup your new black watch but he not agree for return and says that we will provide u replacement of silver watch in 1 month. Which was very slow service of firebollt,

    It’s my request to please process for refund ASAP

    Name: Sagar Nalamwar
    Ordered id :2023241557583
    Email I’d : sagar6338@gmail.com
    Contact number :9518723249

  22. maine 14-08-2023 ko flipkart se fire boltt ka watch kharida tha muze 15-08-2023 ko delivered hua uske bad 1 month acche se chla fir power button band hua to maine fire boltt service centre mai dala tha usko 1 month hoge gya. plese send me watch tracking link plese replace my watch.

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