1. I subscribed for trading calls trial service of Rs. 5000/- on 25th October 2018.

2. As I said I might not be able to trade full time myself, they said will handle my DEMAT account and generate guaranteed profits of Rs. 12 lakhs in one month. But I will have to just pay 33% of 1,91,000/- so that they will recover that amount the very next day and then I can pay the rest. When asked for email confirming the same, they said will send immediately after payment. So, I paid for it.

3. To my surprise on 26th October they called me and said I will have to pay for the full amount and the software cost of Rs. 55,000 + GST. Otherwise, they can’t start the work and again promised they will recover through trading profits by 2nd Nov 2018. So, I paid the rest by 27th October. A total of 2.5 lakhs was paid.

4. On 29th October they called and informed that they couldn’t start trading as the expert was not in station and will start trading on 5th November. I asked for the email which confirms their guaranteed profit service. They said will send shortly.

5. I kept on following up and waited patiently for almost three weeks but as there was no response, I raised a formal complaint with the company narrating the entire story. Finally they sent an email which was totally in contrast with their promises prior to payment. So, I protested against this and clearly mentioned I do not accept it and they should not start the subscription without my consent.

6. But they are forcing me to take their service and are saying amount cannot be refunded as they do not have refund policy.

7. After raising complaint and giving time for refund, they are not responding.

Am at a total loss of Rs. 2.5 lakhs and have gone through severe mental pressure regarding this. I have call records to confirm my narration and the email exchanges with the company.

Kindly help me get my money at the earliest please.