| Name of Complainant | |
| Date of Complaint | January 8, 2022 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I HAVE PURCHASED FASTAG FOR MY CAR ONLINE FROM PAYTM AND I HAD PAID RS. 350 FOR THAT
AFTER PAYMENT THEY ARE SAYING THAT YOUR WALLET IS INACTIVE AS PER RBI GUIDELINES, AND THEY ARE CORRECT AS PER RBI GUIDELINES
AND THEY SAID TO DO KYC IN NEARBY AUTHORIZED CENTER WITH AADHAR CARD AND PAN CARD
I HAVE DONE MY KYC BEFORE FEW DAYS AND IT SUCCESSFULLY DONE
BUT STILL THE ORDER STATUS IS SAYING THAT YOUR KYC IS PENDING ALTHOUGH I DONE IT BEFORE FEW DAYS
THE HELP CENTRE IS NOT GIVING A SATISFIABLE ANSWER
PLEASE ISSUE MY FASTAG OR GIVE BACK MY MONEY WHAT I HAVE PAID
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