Extra charges, false commitment, fake transactions

Name of Complainant Gagan Deep Gupta
Date of ComplaintAugust 3, 2020
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Gagan Deep Gupta:

When I re-charge is says “Truly Unlimited” can anyone tell them the meaning of the words???

I have recharged for 558, and the transaction was success full, but still it says balance over. No appropriate approach to reach the customer care for clarification.

121 says “toll free”, but same error received….

What to say… I am feeling like I did a grave mistake coming back to
Airtel.

 

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Extra charges, false commitment, fake transactions

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