Existing Tariff changed without customer acceptance

Name of Complainant Muralikrishnan
Date of ComplaintNovember 24, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Muralikrishnan:

My Vodafone number is 9176031187; I am a postpaid user for more than 10 years in Vodafone…. I was having a 199 scheme.. Without my acceptance my billing tariff changed to 249 and forcing me to pay the bill amount. I also registered a complaints several time in Vodafone via customer care and direct showroom walk in. Still the issue not resolved.

Image Uploaded by Muralikrishnan:

Existing Tariff changed without customer acceptance

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