Name of Complainant	Veenu chopra
Date of Complaint	October 16, 2023
Name(s) of companies complained against	Ecitel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Hi Team,

I have returned the Internet modem (broadband) on 29th July and supposed to get refund of 2000 rs within 60 days as per policy.
I have been calling customer care but they keep saying no idea when will I get my refund.

I am very much frustrated and stressful.

I have emailed and raised ticket in application but no update since last 20 days.

Ticket raised number 13796878

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