Exchanged product not delivered

Name of Complainant Ankur kumar
Date of ComplaintFebruary 1, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankur kumar:

I placed an order on 17 Nov 2021, got product on 21 Nov 2021. Then I exchanged the product on 22 Nov 2021. Next day delivery guy came and picked-up the product but didn’t give me the exchanged product . I complaint several times but customer care just saying our backend team are working on it. They are either just kept pushing or ignoring the complaint. I need resolution.

Image Uploaded by Ankur kumar:

Exchanged product not delivered

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