Name of Complainant	NAVRATAN CHOUDHARY
Date of Complaint	November 4, 2020
Name(s) of companies complained against	Vodafone
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Hi,

Since last 8 month ( from March20) I’m getting excess bill for VAS ( Dindo ringtone download ) which I never subscribe or download. 4time I visited Vodafone store,  In feedback they told that I downloaded something while web browsing & for that I have to pay. But how it is possible every time on day of new bill cycle it gets added in my dues.. I Called to customer care & they told me to way-off charges in next bill But in my Oct20 no wayoff but even again thay charged extra for unsubscribe item(VAS). Now I’m totally frustrated from Vodafone & way to solving issue..

Pathetic..!!

Regards

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