| Name of Complainant | |
| Date of Complaint | October 18, 2023 |
| Name(s) of companies complained against | myntra |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 12th October 2023 I ordered a sotrue finish line non sticky hair finishing stick from myntra, ( order no : 1249010-5756211-6827501) in the name of Donald Carvalho, on 16th October, the product got delivered but when I checked the package, it was empty and had nothing except the invoice. I called the customer care and registered a complain but after sometime I got a message saying my claim has been declined, I reissued the complaint but still i won’t be getting any help from them. I either want the product or the refund. I don’t know whether it’s the fault of the company or the one who is delivering the product but I think as the mega company in online shopping, the company itself needs to take the full responsibility of the product being delivered properly at the consumer’s place.
Image Uploaded by Donald Carvalho: