Each month I need to charge the sim for extending outgoing validity

Name of Complainant Bibin Prabhakaran
Date of ComplaintJanuary 19, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Bibin Prabhakaran:

Each month I am getting messages to reacharge sim otherwise outgoing validity will get expired.If I didn’t reacharge it will auto deduct.

If I am charging my sim for talktime why I need to reacharge separately for validity extension.

Image Uploaded by Bibin Prabhakaran:

Each month I need to charge the sim for extending outgoing validity

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