E-COMMERCE

Name of Complainant Lokesh Kumar Sharma
Date of ComplaintJuly 16, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Lokesh Kumar Sharma:

I had ordered a pack of three shirts at the price of 999 RS from www.fashiondial.in.
I came to know about this website from the advertisement I saw on facebook.com.
I selected a set of three shirts which were in “xl” size and colours I selected.
When the package arrived at my home (couriered by xpressbees) I gave 999 RS. To the courier guy as I opted cash on delivery. But when I opened the package I was shocked to find out that all the shirts were of very cheap quality, having different sizes each and none were the same coloured and designed as I ordered.
When I checked the package there were no customer helpline and nothing to reach the company found on the website either.
The company is situated in Ghaziabad as the courier service says.
They have put a fake GST number on the package which is gstin : 06ABFGA1000M1ZN
Order number FD13827 on fashiondial.in.(written on the package)
Shipment ID : 14139919003267 on www.xpressbees.com

Image Uploaded by Lokesh Kumar Sharma:

E-COMMERCE

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