E-commerce website online shopping

Name of Complainant Ritesh Surve
Date of ComplaintJuly 25, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ritesh Surve:

I am Ritesh.
I had ordered few products from TheLuckyMen’s website. My order details are as follows –
Order Number – ORDER T4191
Order Date – 25th June 2020
Order payment status – paid online
I am trying to find out the status of my order, but there is no tracking facility available for the same on the website.
I have received a mail of order confirmation. But since then there is no progress. I also mailed them asking to update me, but have received no reply.
Please guide me what can I do in this case as i have already paid then the amount.
Thank you.

Image Uploaded by Ritesh Surve:

E-commerce website online shopping

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