Dunzo app : Wrong Medicines(Kids) delivered and items missed

Name of Complainant Sagar
Date of ComplaintAugust 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sagar:

I have ordered Medicines and few other items on Aug 12th around 10 AM from Dunzo App ( Global Pharm Yousufguda, HYD). They delivered in 1 hr with different Medicines & items and also missed few items. I have raised ticket multiple times….But Dunzo team says we can’t help you or refund that’s it…not at all caring about us/customers.

 

Neither refunding nor replacing items…which is really very bad….

 

even I told I will raise in Consumer court….they are saying least bothered..what they will do…

Image Uploaded by Sagar:

Dunzo app : Wrong Medicines(Kids) delivered and items missed

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