Double payment demanded

Name of Complainant Binitha Thampi
Date of ComplaintOctober 28, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Binitha Thampi:

I had an OLA cab ride on Oct 09, Sunday 2022 with CNR 6726823013. I opted ola cash as the payment option, but the driver insisted on cash payment and told me that I opted for cash payment in the ola app. I had to pay that amount and when I filed a complaint with OLA, they refused to cross-check it with the driver and denied my claim. Now they insist on double payment and the ride charge of Rs. 751 was almost double the usual charge.

Image Uploaded by Binitha Thampi:

Double payment demanded

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