Domino’s delivery after 30 minutes and still charged the money after 30 minutes guaranteed

Name of Complainant Ritam Kaushik
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Ritam Kaushik:

I ordered pizza from Domino’s at 5.15 in the evening and it was showing that 30 minutes delivery guarantee was applicable for that order and I got my order at 6.10 which was almost half an hour late so I told them I’m not paying for it the delivery guy called the manager but he didn’t picked up the call later he called me and said send a screenshot of your bill on my WhatsApp and you will get the complete refund of 1523 I asked him again are you sure I’ll get the complete money he confirmed and said yes but later I didn’t get the money I called him but he didn’t picked my call and no reply of my messages

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Domino’s delivery after 30 minutes and still charged the money after 30 minutes guaranteed

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